Work wellbeing
86%
Happiness
Good84%
Purpose
Good68%
Satisfaction
About the company
The Belmond Mount Nelson Hotel, affectionately known as 'The Nellie', is Cape Town's most storied grand hotel, operating since 1899. Painted in its trademark dusty pink and set in 9 acres of manicured gardens, The Mount Nelson is a Cape Town institution that has hosted Winston Churchill, John Lennon, Nelson Mandela, and countless heads of state. Under the Belmond brand (LVMH), the property operates to the very highest international luxury standards with an extraordinary heritage.
belmond.comIndustry
Luxury Hotel
Company size
201–500 employees
Headquarters
Cape Town, Gardens
Type
Private
Rating overview
4.3
3 reviews
Work-life balance
3.4
Culture & values
4.3
Management
4.0
Career growth
4.2
Compensation
4.0
Benefits
Medical aidProvident fundBelmond global hotel discountsHeritage hotel experienceLVMH group learning programmesStaff mealsAfternoon tea experience for staff
Reviews
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Anonymous·WaiterCurrent employee
2025-12
Pros
The heritage of The Nellie is extraordinary, you serve afternoon tea in the same gardens that Churchill once walked. Tips from the international luxury clientel…
Cons
The expectation of perfection is absolute, as it should be at this price point. The traditional hotel atmosphere requires a particular type of service sensibili…
Helpful?
I
Isabella V.·Pastry ChefCurrent employee
2025-10
Pros
Producing pastry for a property of this heritage is a privilege. The kitchen is exceptional. Access to Belmond's global chef network and training is genuinely t…
Cons
Early starts are non-negotiable in pastry. The LVMH standard of presentation is uncompromising.
Helpful?
Common questions about Belmond Mount Nelson Hotel
Is Belmond Mount Nelson Hotel a good place to work?
Based on 3 employee reviews, Belmond Mount Nelson Hotel scores 4.3 out of 5 overall. This is above average for the hospitality sector.
What is the salary at Belmond Mount Nelson Hotel?
Employees at Belmond Mount Nelson Hotel have reported salaries including: Waiter at R8 000/month + tips; Pastry Chef at R16 000/month.
Does Belmond Mount Nelson Hotel offer good benefits?
Belmond Mount Nelson Hotel offers the following benefits: Medical aid, Provident fund, Belmond global hotel discounts, Heritage hotel experience, and 3 more.
How is the work culture at Belmond Mount Nelson Hotel?
Belmond Mount Nelson Hotel scores 4.3 out of 5 for culture and values, and 4.0 for management. Reviewers highlight the workplace culture positively.